SHIPPING METHODS
All orders within CANADA & USA are shipped within 3-10 business days of placing an order. The date you receive your order will depend on the shipping method you select. All orders outside CANADA & USA will ship between 7-21 business days
The following shipping methods are currently available:
CANADA & USA ORDERS
Shipping method Delivery time from date shipped
Standard Ground 3-10 business days
ORDERS OUTSIDE CANADA & USA
Shipping method Delivery time from date shipped
Standard 7-21 business days
FREE SHIPPING OFFER
CANADA & USA
For a limited time, Point Zero is offering FREE STANDARD SHIPPING on all CANADA & USA orders which come to a total of $50 or more, (after applicable coupons, discounts and before taxes). Parcels eligible for Free Shipping average a 3-10 day delivery within CANADA & USA.
OUTSIDE CANADA & USA
For a limited time, Point Zero is offering FREE STANDARD SHIPPING on all orders outside CANADA & USA which come to a total of $100 or more, (after applicable coupons, discounts and before taxes). Parcels eligible for Free Shipping average a 7-21 day delivery.
Terms and Conditions
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Canceling items may affect your order’s eligibility for free shipping
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Canada & USA Free Shipping Offer only applies to orders of $50 or more in merchandise, excluding taxes. To receive free shipping outside of CANADA & USA orders must come to $100 or more after applicable coupons, discounts and before taxes
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Offer is subject to change without notice
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No refunds or returns on underwear online orders
TRACKING YOUR ORDERS
Once you have submitted your order, you will receive an order confirmation email with your order number. Once your package ships you will receive a second e-mail with the tracking number for the package. You can check the status of your order by logging into your account. If you have any questions please contact us at cservice@point-zero.com
Customs, Duties, and Taxes
Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Canadian Sales Tax
